Monday 19 May 2025
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customer experience

Vending

365 Retail Markets Launches PicoCoffee, Streamlining the European & UK Coffee Vending and Micro Market Consumer Experience

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TROY, Mich., USA & LONDON, UK – 365 Retail Markets, the global leader in unattended retail technology, announces the availability of PicoCoffee, a compact,...
Packaging

German packaging machine specialist Rovema invites to “Customized Experiences”

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FERNWALD, Germany – The mechanical engineering company Rovema is planning a series of customized customer events for various sectors of the food industry in...
Roasters

Simpl partners with Blue Tokai to elevate online customer experience

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BANGALORE, India – Simpl, India’s favourite checkout partner – today said it has tied up with Blue Tokai Coffee Roasters, India’s largest and fastest-growing...
Coffee Machines

WMF virtual showroom digital experience

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GEISLINGEN/STEIGE, Germany – With the launch of its virtual showroom, WMF Professional Coffee Machines is delivering an inspirational digital experience in a class of...

Yum China utilizes digital capabilities to enhance its customer experience

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SHANGHAI, China — Yum China Holdings, Inc. continues to enhance the customer experience through the use of innovative and digital technologies across its brands....

Starbucks unveils two new partnerships to elevate its experience in US Airports

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MILAN — Less than a week after announcing the end of its exclusive agreement with airport foodservice company HMSHost — part of travel foodservice...

The Coffee Club partners with InMoment, a leading provider of XI

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MELBOURNE, Australia – The Coffee Club has partnered with InMoment, the leading provider of experience intelligence (XI), to provide a more comprehensive understanding of...
Companies

Dunkin’ further integrates with Epsilon to modernize customer experience

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PLANO, Texas, U.S. — Epsilon, an Alliance Data company, has signed a new multiyear agreement with Dunkin' Brands (Nasdaq: DNKN), the parent company of...

Starbucks announces strategic initiatives deepening its commitment in Japan

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TOKYO, Japan — Starbucks Coffee Company has presented the company’s key initiatives that will accelerate its sales and profit growth, as well as elevate...
Companies

McDonald’s reveals new reimagined flagship restaurant in Chicago

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McDonald’s has unveiled its reimagined flagship restaurant at Clark and Ontario streets in Chicago, showcasing a one-of-a-kind modern and environmentally-friendly design and enhanced customer...
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Since the first issue, on May 1st 2002, the objective of Comunicaffe International has been to provide an updated, punctual and essential information service to operators in the sector. The idea is to be useful, providing information on the coffee, cocoa and tea supply chains in order to develop critical thinking and debate. Stay with us.
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