Thursday 09 February 2023

Gruppo Cimbali launches the Coffee Technician wheel

It is a tool that interweaves sensory elements and technical parameters relating to the proper set-up and management of equipment. It was created to meet the need to provide a comprehensive overview of the specialized technician’s training journey with a specific focus on quality

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Milan, Italy – Gruppo Cimbali, an Italian company that is among the world’s leading manufacturers of professional espresso machines, launched the Coffee Technician wheel at the Coffee Technicians Guild Summit held in Italy at the end of November.
This tool was presented in a world première by Edgardo Ferrero, Group Services director, in the “Holistic view on tech expertise – from bean to machine” lecture, the closing keynote address of the first day of the European Coffee Technicians Guild Summit.

The Coffee Technician wheel

Gruppo Cimbali participated in the event with its equipment, fully-automatic S60, Groundbreaker grinder, Traditional machines: E98 Up and Casadio 1 group and also conducted two trouble-shooting sessions with the goal of sharing expertise in order to grow the industry and highlight the work of technicians and their contribution to the whole industry.

The Coffee Technician wheel was greatly appreciated by event participants, who received a copy; those who would like to receive the poster for their tech training centre or for use in education can request it from: technical.news@gruppocimbali.com
Posters are available both in English and Italian.

The Coffee Technician wheel is a tool that interweaves sensory elements and technical parameters relating to the proper set-up and management of equipment. It was created to meet the need to provide a comprehensive overview of the specialized technician’s training journey with a specific focus on quality.

The characteristics

The wheel gives us a better understanding of the variables that affect a cup of espresso coffee; it can be used as a compass that guides technicians in choosing the best settings for achieving certain sensory characteristics, extracting and enhancing the coffee’s sensory components. Each area indicates a parameter that needs to be addressed: starting from the choice of coffee to the last step of the brewing process, when water and coffee are dispensed from the coffee machine as espresso.

This product is the result of Gruppo Cimbali’s long experience in the technical field in Italy and abroad around the world and it was an achievement of teamwork that involved the Mumac Academy coffee experts as weel.

Mumac Academy is the Cimbali Group’s coffee machine academy, a training, promotion and research centre.

The “Coffee Technician wheel” is a guide that successfully summarizes all the factors that affect a cup, demonstrating the complexity and major significance of the work of technicians.

About Cimbali Group

The Cimbali Group is one of the leading manufacturers of professional machines for making coffee and milk-based drinks, as well as coffee shop equipment. The Group, which includes the La Cimbali, Faema, Slayer and Casadio brands, operates through three production plants in Italy and one in the United States (in Seattle, where the machines are produced under the Slayer brand), employing a total of around 700 employees.

The Group’s commitment to promoting espresso culture and the local area led to the foundation of MUMAC – the Coffee Machine Museum in 2012, the first and largest permanent exhibition dedicated to the history, world and culture of espresso machines, located at the Cimbali Group headquarters in Binasco. MUMAC is home to MUMAC Academy, the Cimbali Group’s coffee machine academy, a training, promotion and research centre.

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