Share your coffee stories with us by writing to info@comunicaffe.com.
OMAHA, Neb., USA – Scooter’s Coffee, one of the nation’s largest specialty coffee drive-thru companies, was named one of the Best Brands to Work For in QSR Magazine’s 2025 rankings. QSR’s Best Brands to Work For put the spotlight on 18 companies, large and small, for their dedication to providing employees with benefits, recognition programs, career pathways, and community efforts to drive employee engagement and retention.
The recognition celebrates the brand’s commitment to excellence in professional development and career growth opportunities, competitive pay, benefits and perks, employer culture, flexibility in scheduling, and, of course, free and discounted Scooter’s Coffee drinks.
“At Scooter’s Coffee, we foster a culture of growth and care for our employees because it’s the amazing people that truly set us apart from any other QSR brand,” Mikala Friedrich, chief human resource and systems officer at Scooter’s Coffee, said.
“When employees take pride in where they work and feel supported by their employer, ultimately, this trickles down to the customer experience and helps ensure that we create an amazing experience with every visit.”
Building on this recognition, Lacey Navarrete, vice president of human resources, at Scooter’s Coffee, will join a panel of speakers from fellow awardees for a webinar hosted by QSR on Tuesday, Dec. 9, at 1 p.m. CT. The webinar will discuss topics like building a culture of engagement, sharing best practices on training and development, and how to become an employer of choice.
The Scooter’s Coffee network includes more than 890 locations nationwide, nearly all of which are owned and operated by franchisees, along with six distribution centers and the brand’s Corporate Support Center offices headquartered in Omaha, Neb. It was the second-largest brand recognized by QSR, demonstrating that the brand has continued to focus on excellence in employee experience even as the company has grown, and one of only three specialty coffee companies recognized.
