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RIGA – Step into any busy café and you’ll notice the same scene: long queues, baristas rushing between grinders and portafilters, and managers keeping a nervous eye on the clock. Despite the effort, the numbers at the end of the day don’t always match expectations. That gap — between what happens behind the counter and what managers actually see — is where Vendon steps in.
At Host Milano 2025, Vendon will unveil a breakthrough for operators, roasters, and café chains: the ability to finally uncover what happens between bean and cup. For decades, the traditional espresso machine has been a black box. Managers trusted barista skill without knowing the reality: Was the extraction, right? Were beans used efficiently? Were customers waiting too long when the machine slowed down?
With BaristaBox connected to Vendon Cloud, those questions no longer go unanswered. Espresso machines now provide a clear language of numbers — brewing times, water flow, shot volume, extraction consistency, ingredient use, and cleaning cycles. Café managers and roasters gain complete visibility, not just in a single store but across every machine and every location, all in one dashboard.
This new level of insight goes beyond efficiency. It safeguards quality. One poor-quality cup can damage a brand more than a dozen good ones can restore. With real-time data, operators know immediately when recipe standards slip. Guesswork disappears, along with the risk of serving coffee that fails to meet the brand’s promise.
Imagine knowing in real time whether a grinder needs adjusting, if cleaning has been skipped, or if cups sold align with the kilos of beans delivered. For café managers, this means faster service and tighter control over margins. For roasters, it ensures their coffee tastes the way it should — everywhere it’s brewed.
Raivis Vaitekūns, Vendon Global Partnerships Manager and resident coffee expert, explains:
“Coffee businesses live and die by consistency. When you walk into a café with your brand on the menu, you want to know the taste in Milan matches the taste in Madrid. What we’re doing with espresso machine telemetry is giving roasters and operators that certainty. It’s not about data for data’s sake — it’s about trust in every cup served.”
At Host Milano 2025, Vendon message is clear: this is not technology for its own sake, but visibility where it matters most. Faster lines, more satisfied customers, and business decisions backed by real data, not assumptions. Whether you operate ten cafés or ten thousand, the key question remains: What are your baristas not telling you?
Join us at Host Milano to experience it first-hand — visit the Vendon team in Hall 20, booth E44 – F43 and enjoy a cup of specialty coffee roasted in Latvia and served with care.
