SAN FRANCISCO, U.S. – Silicon Valley startup Pooki’s Mahi announced today it increased brand loyalty through a VIP program for Kona coffee subscription customers.
Six-month coffee subscribers are treated to the best Kona coffee pricing, expedited shipping and receive up to $1000 in Kona coffee products per year. One box of Pooki’s Mahi 100% Kona coffee pods are valued at $65-$80.
Pooki’s Mahi Founder/CEO Les Magalay-Zeller explains, “Repeat customers from coffee subscriptions and wholesale coffee club help grow Pooki’s Mahi direct to consumer (D2C) business.
Pooki’s Mahi has not taking taking any investment or a loan and has zero debt. The high coffee subscription renewal rate is attributed to Pooki’s Mahi offering the lowest Kona coffee prices, and prioritizing subscription orders. Pooki’s Mahi high customer retention rate is a result of giving access to new product introductions or product launches.”
“Pooki’s Mahi has been collecting and analyzing customer data for over five years to create profiles related to customer journeys and digital marketing creatives mapped to Pooki’s Mahi brand journey. My customer profile represents a majority of Pooki’s Mahi VIP coffee subscribers, wholesale coffee club members and performance driven resellers. I made the decision to give Pooki’s Mahi VIP coffee subscribers the best Kona coffee prices with shipping included and access to new product launches,” says the Silicon Valley high tech executive.
Pooki’s Mahi CEO reveals, “I prioritize Pooki’s Mahi VIP coffee subscriptions customers ahead of large resellers. It is much easier to create a forecast for VIP customer orders. Large resellers do not provide consistent orders. Resellers and distributors will provide access to customer data that purchased Pooki’s Mahi Kona coffee pods. Pooki’s Mahi repeat customers know that I’ll fix issues reported into Pooki’s Mahi Customer Success Centers. Feedback from customers drive our roadmap of new products, technology platform and services.“
Pooki’s Mahi subscription platform manages single-origin 100% Kona coffee subscriptions. Pooki’s Mahi does not sell subscriptions to flavored Kona coffee, Kona blends or specialty coffees made out of blends.
Pooki’s Mahi VIP customers orders are prioritized first. VIP Kona coffee subscribers are given the best Kona coffee prices compared to retailers or Wholesale Coffee Club members. Six-month Kona coffee subscribers pay $40.00 per box. Peaberry Kona coffee VIP customers pay $50.99 per box. A complimentary box of 24-count Kona coffee pods are shipped to VIP coffee subscribers. Orders received by 9:00am PT ship the next business day.
Pooki’s Mahi VIP Kona coffee subscriptions program is customized at the monthly level. One box contains 24 pods of Pooki’s Mahi prized 100% Kona coffee. VIP subscriptions are not customized at the individual box level such as building a custom box with a unique number of Kona French coffee pods, Peaberry Kona coffee single serve serves or Kona medium roast coffee pods. Pooki’s Mahi recommends purchasing a six-month subscription of Kona Variety Pack.
Pooki’s Mahi accommodates special requests from its VIP coffee subscription customers. VIP customers can change which 100% Kona coffee pods to receive for the following month through Pooki’s Mahi customer success center. For example, a customer purchases six-months of 100% Kona Variety Pack coffee pods. Customer will receive one box of Kona Variety Pack in the first month and decides to try a different Kona coffee type or roast. Customer sends a request for Pooki’s Mahi ops team to ship Kona French Roast coffee pods instead of a box of Kona Variety Pack in the second month. If a customer wants to receive a Kona Estate Extra coffee pods for the third month, then the VIP subscriber can submit another request to Pooki’s Mahi customer success center.
What Pooki’s Mahi VIP six-month Kona coffee subscriptions customers can expect:
- Access to new product introductions or product launches.
- Deep discounts to expensive Peaberry Kona coffee or luxury single-origin coffees.
- Coffee subscription orders are prioritized first.
- Pay $40.00 per box for six-months of medium roasted Kona coffee pods.
- Pay $50.99 per box for six-months of Peaberry Kona coffee pods.
- Customers receive one box per month for six months.
- Six-month coffee subscription renewals or purchases receive one box free of charge.
- Coffee subscribers can change the Kona coffee type before the next delivery.
- Amazon payments will not work on Pooki’s Mahi coffee subscriptions program.
- Orders received by 9:00 am PT ship the next business day.
VIP coffee subscription and wholesale coffee club customers help grow Pooki’s Mahi direct to consumer (D2C) business. Pooki’s Mahi has self funded it’s growth. The Silicon Valley company has not taking any investment or a loan and has zero or very little debt. Pooki’s Mahi provides the lowest price with expedited shipping to VIP subscribers. Pooki’s Mahi mission is to manufacture and launch expensive 100% single origin specialty coffee at reasonable prices with shipping included giving most customers an opportunity to taste expensive specialty coffees in coffee pod form such as 100% Kona coffee pods.
For use in 1.0 and 2.0 single serve coffee makers. Pooki’s Mahi®, Matcha Matcha Man® are registered trademarks of Pooki’s Mahi. The PMO Practice™, Kona KaKao™, and KaKao™ are trademarks of Pooki’s Mahi. New Product Launch Introductions, Go To Market Planning, and supply chain frameworks are protected under VA 1-924-170.