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MILAN, Italy – Egro, a brand specialized in super-automatic coffee machines, meets KitchenConnect — the Ali Group’s cloud-based IoT platform that connects tens of thousands of coffee machines and professional foodservice appliances worldwide.
Already adopted by some of the largest global chains and companies in the foodservice industry, KitchenConnect enables more efficient, sustainable, and data-driven management of entire equipment fleets.
Integration is now available on Egro MoDe and Egro Next, two models that best embody Egro’s philosophy: cutting-edge technology, operational flexibility, and consistent cup quality.
Thanks to this collaboration, Egro takes another step toward the future of digitalization and connectivity in the professional coffee world.
Through advanced telemetry, KitchenConnect brings together reporting, asset management, menu control, quality monitoring, and technical support in a powerful, fully customizable dashboard enriched with widgets, maps, and charts.
The platform allows real-time monitoring of machine status, consumption, performance, and usage peaks via intuitive dashboards. Operators can manage entire fleets with just a few clicks, switching from list to map view, and access detailed reports on dispensing, errors, and consumption trends on a weekly, monthly, or annual basis.
KitchenConnect also simplifies remote management: recipes, software, and multimedia content such as screensavers and menu icons can be updated in seconds, eliminating manual interventions or on-site visits. This ensures that Egro machines are always up to date, equipped with the latest features, refreshed content, and menus tailored to each venue and brand.
Remote diagnostics anticipate potential issues and accelerate technical interventions for after-sales and service teams, enabling a proactive approach to maintenance. Real-time notifications and error frequency analysis allow targeted, effective action from the first intervention, reducing downtime and improving overall service efficiency.
Designed for seamless integration, KitchenConnect is built on an open cloud architecture and a scalable API ecosystem, allowing telemetry data to connect with multiple platforms and existing infrastructures.
Beyond simplifying operations, it creates value throughout the supply chain by integrating machine data into business intelligence workflows, providing teams with real-time insights, and unlocking new levels of efficiency.
The platform is based on an enterprise-grade cloud infrastructure that meets the highest standards of data security. It ensures information integrity, confidentiality, and availability, in line with industry best practices. Advanced IoT security features include secure device authentication, firmware integrity checks, and continuous protection against emerging threats.
MoDe and Next are the first machines in the Egro range to integrate KitchenConnect, paving the way for extending the platform to other models in the Rancilio Group portfolio. This strengthens the company’s commitment to building a more connected, efficient, and data-driven coffee industry, capable of delivering better experiences for both operators and consumers.
Egro MoDe is a compact and versatile super-automatic coffee machine designed for medium consumption (150–180 cups per day), available in Pure Coffee, Quick Milk, and Pro Milk versions.
Egro Next, on the other hand, offers higher performance for large volumes, featuring a 10” touchscreen interface, modular systems for milk and coffee management, and advanced beverage customization functions.
egrocoffee.com
