CALABASAS, Calif., USA – Curbit, the first AI-powered kitchen capacity management solution for the restaurant industry, is pleased to announce a partnership with Equator Coffees, a renowned specialty coffee roaster and retailer. This collaboration aims to optimize Equator Coffees’ digital ordering system by integrating Curbit’s dynamic order throttling capabilities with Olo (NYSE: OLO), a leading restaurant technology provider, enhancing operational efficiency and customer satisfaction.
Equator Coffees, established in 1995, has built a reputation for its commitment to quality, sustainability, and social responsibility. With eleven retail locations and a robust online presence, the company sought to address challenges related to static quote times in its digital ordering process. These challenges often led to inefficiencies in kitchen operations and customer dissatisfaction due to inaccurate order readiness estimates.
To resolve these issues, Curbit recommended the adoption of Olo’s online ordering solution. Through their integration with Olo, Curbit is able to dynamically update a brand quote times based on real-time kitchen capacity. Equator Coffees can now provide customers with precise promise times during the ordering process in addition to real-time updates on order progress via SMS. This implementation ensures minimal wait times while improving the overall guest experience.
“Partnering with Curbit and Olo has enabled us to streamline our digital ordering process, providing our customers with accurate information and timely service,” said JP Lachance, CEO of Equator Coffees. “This collaboration aligns with our commitment to excellence and innovation in serving our community. In fact, our customer community has already provided us with much positive feedback on our improved takeout experience.”
Curbit’s strategic partnership with Olo, established earlier this year, has been instrumental in delivering this integrated solution. Recognized as a Gold Partner in Olo’s Connect program, Curbit leverages real-time operational intelligence to manage kitchen capacity effectively, ensuring that guests and delivery drivers receive accurate promise times and order progress updates.
“We are excited to extend our capacity management solutions to Equator Coffees, a brand that shares our dedication to quality and customer satisfaction,” said Scott Siegel, Co-Founder and Chief Revenue Officer of Curbit. “Through our collaboration with Olo, we are confident that this integration will significantly enhance Equator Coffees’ digital operations and guest experience.”
This partnership exemplifies Curbit’s mission to revolutionize restaurant capacity management, enabling establishments like Equator Coffees to handle digital delivery and takeout orders efficiently. By providing innovative solutions that streamline kitchen operations, Curbit helps restaurants deliver on their promises, reducing customer frustration and enhancing the dining experience.
